Shipping and Returns Information
*FREE SHIPPING DETAILS:
Free shipping only includes shipping to the continental United States. If you choose free shipping it will usually be by UPS Ground (for golf bags) or USPS First Class (for small items)
Alaska and Hawaii: Due to increased rates I can no longer offer free shipping to these states.
In most cases, your items will be shipped the same day or next business day, but we are a small family operation, so that is not guaranteed. If you need it shipped immediately, please email me so I make sure it gets out right away. Also, we live in a small town, and UPS and USPS pickup is early, so I need to get it shipped by 12pm Central Time or it goes out the following day.
EXPEDITED SHIPPING: If you need a golf bag asap, please contact me for express shipping rates, though due to the size of a golf bag box, it can be extremely expensive and very few people want to pay for it when they find out how expensive it is (usually over $100). I found that USPS Express Mail (next day) or Priority Mail (2-3 days) is the most reasonable for expedited shipping of larger items but it is still expensive. You can check rates yourself by going to the shipping sites websites and getting a quote and then decide. For quotes go to usps.com or UPS.com. Golf bags are 7 lbs and box is 35x11x14 and coming from zip code 56472.
INTERNATIONAL SHIPPING:
I no longer ship out of the country from my website. Some of my items can be purchased on ebay and shipped to some countries. That way I ship can it to Ebay (in U.S.) and they take care of international shipping from their facility. Buyer is still responsible for all costs related to duty, tariffs or import taxes.
RETURN POLICY
If you purchased from birdiebabegolf.com website:
Shipping is very expensive so please make sure you read descriptions carefully and know what you are ordering so you don't need to return it because you didn't read (example, is it a cart bag or does it have a stand?)
If you need to return your item, you may return it within 14 days of delivery for a refund (cost of shipping the item to you will be deducted from your refund). Customers are responsible for the return shipping costs.
If you purchased from Amazon, you need to start the return process through amazon. There is a restocking fee as it costs me $30+ to ship golf bags most places, plus amazon charges me the return shipping label fee (another $30+). So please read the descriptions carefully so you know what you are ordering. Better yet:
Support small businesses, not Amazon:
Most people do not know that small businesses selling on amazon must pay amazon 15% of all orders. So, please support small businesses and place orders from the businesses website directly. It's often cheaper, too, as they don't need to add on the amazon fees. Thank you!
Return address:
Birdie Babe Golf, 10728 South Rd, Pequot Lakes MN 56472
If you need to return an item, or have any further questions, please let us know at birdiebabegolf@gmail.com
WARRANTY
Birdie Babe Golf Bags are under warranty for one year from date of purchase. If there is a defect, we will replace the bag with the same or similar item.
If you purchased on birdiebabegolf.com I pay for shipping of replacement and return of defective bag.
If you purchased on amazon, and want a replacement of same item, contact me. You will need to do a return on amazon for a refund and repurchase on birdiebabegolf.com for a replacement. If you prefer not to do that, you are responsible for return shipping.
